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Welcome to Chatham County Utilities Online Customer Portal and Billing System. You will need your Account Number and Customer #/ID to log in. This information is located on your Utility Bill IMPORTANT: Paying after Disconnect Notice Received or Paying after Disconnection of Service Past due amounts must be paid before the 15th of the month to avoid disconnection of water service. It is recommended to visit the Billing and Collection office at 192 West St, Pittsboro to pay with check or cash to avoid disconnection. The office is open from 8am until 5pm. Credit or debit card payments for past due amounts made through the Citizen Self Service Portal or by calling 1-877-690-3729 take 2-3 business days to reach our office electronically. Water service will not be reconnected the date paid but upon receipt of the money electronically. ***Bill Pay through a bank (examples: Automatic Bill Pay, Mobile Bill Pay and Online Bill Pay) are not Chatham County Utilities payment options. These funds are not received by Chatham County electronically. Banks debit accounts but produce a paper check that is mailed to our office. Water service will be reconnected when the check payment is received. If using this option, please allow for delivery delays with the post office and your bank. If you are having trouble with your bill opening in the Document Viewer window, make sure the "Allow pop-ups from this website" is selected.